Frequently Asked Questions

Can teams compete in multiple challenges?

Yes, teams may compete in multiple challenges, but they will need to register their team for each challenge separately and pay the registration fee for each.


Can players compete in multiple divisions of the same challenge?

No, a player can only compete in a single division of the same challenge. Remember that the division is determined by the oldest player on the team, but teams may compete at a higher division if they feel up to the increased difficulty.


How much does it cost to compete?

This would depend on which Event you are competing in but the fee for all challenges at an event is the same. We do this to allow you the ability to change challenges right up to the registration deadline.


How do I upload Before Event Participation?

Once your team is registered, an upload button will appear in your team menu. Remember uploads must be in before the events registration deadline.


How do I calculate the volume of my robot?


Why does everyone need an Account / Member ID?

We require them for several reasons: to make it easy for coaches to keep track of their teams, for players to understand their progress, to reward those that attend events, and to stay connected with our participants.


Can we attend one day of a multi-day event?

While we advise attending all days to get the full experience, we understand timing doesn't always allow; check out the events schedule if they have one posted to get a good idea of how you'll be affected, or Contact Us or the events Program Director to get a better idea.


I paid for too many teams or the teams I have can no longer go, can I get a refund?

As we are a non-profit, we cannot give refunds due to funds going directly to paying for the event. If there is an error on our side, we will do our best to correct the issue.


Do I have to qualify at a small event to attend a large event like International?

No, we do not have qualifying competitions; you can participate any event at any point.


I have Assistant Coaches, how many can I have?

Our general rule is 1 Assistant Coach for every 3 Teams. For Example: 1-3 Teams = 1 Assistant Coach, 4-6 Teams = 2 Assistant Coach, etc.


Can I get a quote for a Purchase Order?

Absolutely, Contact Us.


When do I get my team number?

When registration closes.


What should I name my team?

You can name your team whatever you want. However, we have a few limitations that we may enforce:

  • No Offensive Language
  • No Product Brands
  • No Website URLs
  • NO OVERUSING CAPSLOCK
  • Avoid Numbering Teams, we assign Team Numbers after the deadline
  • Avoid Stating the Challenge & Division, they're already listed in the team profile
  • Avoid School/Organization Names, same reason as above
  • Avoid Characters illegible to the events country

What is a Member ID?

A Member ID is a 9-digit number that uniquely identifies you, your personal number can be found on your Profile page.


How do I get my teammates Member ID?

Ask them for it, you should all have one.


The registration deadline passed, can I make changes?

In most cases: No. It is not possible to change the team name, challenge, division, or team members. If there is a spelling error for a particular member, this can be fixed on their Profile page. If the name of the Institute/Organization is wrong this can be fixed on the Profile page of the coach or whoever created the team originally.


I have more questions, how do I ask them?

Contact Us